Legal

Terms & Cancellation Policy

Effective [EFFECTIVE DATE] · Last updated [DATE]Draft for legal review

The company terms that apply to every reservation made through USA Camping, and the policies each park adds on top: cancellation notice, pets, quiet hours and park rules.

Your park's policies

Every park follows the company terms below and adds a few rules of its own. Pick a park to read them.

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The cancellation policy for your exact dates is shown at checkout before you pay, and again on your confirmation.

1. Reservations

Reservations can be made by adults 18 and older through this website, by phone with guest services, or at a park office. A reservation is confirmed when you receive a confirmation number by email. Rates are shown per night before taxes and fees; the total due is shown before you pay and again on your receipt.

Please give accurate rig details and party size. Sites are assigned by the length, width and hookup needs you enter, and a rig that does not fit the site you booked may need to be moved to another available site at the rate of that site. Occupancy limits, vehicle limits and visitor rules are set by each park and shown on its page; a common limit is up to 6 guests and 2 vehicles per site.

2. Cancellations, changes and refunds

Standard stays. Cancel free of charge until 7 days before your arrival date. Cancellations within 7 days of arrival forfeit the first night. No-shows are charged in full and the reservation is released the following morning. [CONFIRM STANDARD POLICY]

Holiday, event and long-term stays. Holiday weekends, special events and monthly or seasonal stays may carry a longer notice period or a non-refundable deposit. Any such terms are shown on the checkout page for those dates before you pay.

Changes. You can move dates or switch sites from My trips at no charge, subject to availability, and any rate difference is charged or refunded. Weather. Refunds are not given for weather, except for stays cut short by a mandatory evacuation order, which are refunded for the unused nights. Refunds go to the original payment method within 5 to 10 business days.

3. Check-in, check-out and quiet hours

Check-in and check-out times are set by each park and shown on its page and your confirmation; a common schedule is check-in from [3:00 PM] and check-out by [11:00 AM]. Late arrivals should call the park office so the gate code and site map can be left for you. Quiet hours are typically [10:00 PM to 7:00 AM]; generators and amplified sound are not permitted during quiet hours.

4. Pets

Pets are welcome at all twelve parks. Keep them leashed outside your rig or cabin, clean up after them and never leave them unattended at a site or in a cabin. Some parks limit the number of pets per site or restrict certain areas such as beaches and pools; those limits appear on the park's page. Aggressive animals may be asked to leave without refund.

5. Park rules

Observe posted speed limits, usually 5 mph. Fires only in provided rings and grills, never during a burn ban; no fireworks. Dispose of wastewater only at your sewer hookup or the dump station. Register visitors at the office; day visitors leave by quiet hours. Golf carts and bikes follow the same rules as vehicles and are driven by licensed adults only. Guests who break park rules or disturb others may be asked to leave without refund.

6. Payments and taxes

We accept major credit and debit cards and digital wallets through our payment processor. Prices are in US dollars. State and local lodging taxes and any resort or booking fees are itemized before you pay. Long-term stays may be billed monthly under the terms shown at booking.

7. Accounts

Keep your sign-in details private and tell us promptly if you believe your account has been used without permission. Keep your contact details current so confirmations and alerts reach you. One account per person; parks may verify identity at check-in.

8. Liability, disputes and governing law

Camping and water activities carry inherent risks. To the extent permitted by law, USA Camping Company and its parks are not liable for injury, loss or damage to persons, vehicles, rigs or belongings except where caused by our negligence, and our liability is limited to the amount you paid for the stay. These terms are governed by the laws of [STATE], and disputes will be resolved in the courts of [COUNTY, STATE] unless the parties agree to arbitration. [LEGAL REVIEW REQUIRED]

9. Contact

Guest services: [GUEST SERVICES PHONE] · [GUEST SERVICES EMAIL] · [MAILING ADDRESS]. Each park's office number is listed on its page.